Customer Service Training

ACG understands that businesses do not exist without customers. Catering to the needs of the client is essential to customer retention and relation. ACG provides excellent customer service – a culture of serving clients that permeates throughout the organization. When all employees understand “Meeting the Need” of clients is connected to the success of the business, they will take the initiative to create a superior customer experience.

ACG provides innovative ways to increase customer commitment through team member engagement, building customer loyalty, understanding social behaviors, and resolving conflict.

ACG provides face to face seminars and trainings, as well as online training. We also develop print and video training specifically for business organizations.

 

Sales Training

ACG is a sales training and sales force effectiveness company. ACG has over 10 years of experience tailored to sales resolutions that build a solid foundation and maximize the potential and skill of each individual and/or group, which in turn grows the company profitable sales. We understand it takes strong-minded individuals with skills and confidence to excel in sales. No matter how much knowledge one has, it takes strategic planning and positive relations skills to drive businesses. Informative tools and technology assist with keeping business organizations afloat and abreast with changing trends, but people drive business.

 ACG’s approach is strategically designed to build on strengths and strengthen weaknesses, which enables the right activity and makes the selling cycle natural.

 ACG makes sure your staff is equipped with the essential tools to exceed sales goals through intense skill practices, assessments, and reinforced learning.

Schedule a Training Session

For more scheduling a training session or additional information regarding the curriculum for our Customer Service and Sales Training, submit an inquiry and a representative will promptly respond to your request.